Politique de confidentialité

Collecting Personal Information

At Aladdin (“Aladdin”, “we”, “our”, “us”), we respect your privacy. Our privacy policy (“Privacy Policy”) describes what personal information is collected, how it is used, and how it is disclosed when you visit or make a purchase from us. When you use our website at https://tryaladdin.com (the “Site”) or choose to submit personal information to Aladdin, you signify your consent to all the terms of this Privacy Policy. If you do not agree with any terms of this Privacy Policy, please refrain from using this Site and do not submit any personal information to Aladdin.

When you visit this Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information:

• Examples of Personal Information collected: the version and/or type of your web browser and operating system, your complete IP address, the date and time of your access to the Site, time zone, cookie information, what sites or products you view, search terms you use, and how you interact with the Site.
• Purpose of collection: to load the Site accurately for you, perform analytics on the Site, and optimize the Site for your usage.
• Source of collection: when you access and use the Site, cookies, log files, web beacons, tags, or pixels are collected automatically by us and any third party apps that we use with the Site.
• Disclosure for a business purpose: shared with our processor Shopify.

Order information:

• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, debit card numbers, and any information provided by mobile payment, digital wallet services, or payment processing services when using them), email address, and phone number.
• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processor Shopify, and any third party application or service used on our Site such as shipping services, mobile payment services, digital wallet services, or payment processing services.

Customer support information:

• Examples of Personal Information collected:  name, billing address, shipping address, payment information (including credit card numbers, debit card numbers, and any information provided by mobile payment, digital wallet services, or payment processing services when using them), email address, and phone number.
• Purpose of collection: to provide you with customer support.
• Source of collection: provided by you.
• Disclosure for a business purpose: shared with our processor Shopify.

Minors

We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

 

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
• The site may contain embedded third party services and links to third party websites. These include but are not limited to social media tools, plug-ins, apps, or services provided by third parties. These third party websites, tools, plug-ins, apps or services may have their own separate privacy policies and terms & conditions which are not governed by this Privacy Policy. We are not responsible for the information collection, sharing, or any usage done by any third parties. Aladdin does not imply endorsement or approval of any services, websites, products or publications by third parties, beyond those provided by Aladdin.
• Personal Information is shared with Facebook and Google in an effort to serve more relevant ads and improve your customer experience.

Behavioral Advertising

As described above, we use Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

• Facebook: - https://www.facebook.com/settings/?tab=ads
• Google: - https://www.google.com/settings/ads/anonymous
• Bing: - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through our contact form: https://tryaladdin.com/pages/contact-us

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact form on the Site or through the information provided below.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please write to us using our email contact form located at the footer of our website.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. If you live in the state of California, contact the California Privacy Protection Agency. If you live outside the state of California, contact the U.S. Federal Trade Commission.

 

Last updated: 11/8/2021